What action should an officer take if they encounter a victim who is visibly hesitant to give a statement?

Offering reassurance to a victim who is hesitant to give a statement is vital in building trust and creating a safe environment for them to share their experience. Victims may feel a range of emotions, such as fear, anxiety, or trauma, which can cause hesitation in speaking about their situation. By providing reassurance, the officer shows understanding and empathy, encouraging the victim to feel more comfortable and supported. This approach not only helps in obtaining accurate information but also ensures that the victim feels heard and respected during a potentially distressing time.

In contrast, pressing a victim for answers may cause further reluctance or distress, making them feel pressured. Ignoring the pause fails to acknowledge the victim's emotional state, which can lead to feelings of neglect or dismissal. Redirecting the dialogue might be useful in some contexts but could also risk sidelining the victim's concerns rather than addressing their emotional needs directly. Thus, reassurance is the most appropriate and effective action to support the victim in this scenario.