Is it true or false that service calls are non-criminal calls?

Service calls are typically referred to as non-criminal calls because they often involve providing assistance or responding to situations that do not involve criminal activity. These calls can include welfare checks, noise complaints, traffic incidents without injuries, or other requests for help that do not involve a crime being committed. The term "service call" is generally used to distinguish these incidents from criminal calls where a crime has either been reported or observed.

In the context of policing, understanding the distinction between service calls and criminal calls is crucial. Service calls require police officers to have strong community engagement skills and are often more focused on conflict resolution, helping citizens, and maintaining public safety rather than enforcement of the law related to criminal activity. This is significant for law enforcement training and community policing strategies, as they highlight the importance of being approachable and ready to assist, even when criminal issues are not present.